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Time scale reminder Posted on 3 Aug 2017

Over the last few months there has been an increase in the verbal abuse being directed towards our Reception staff and this will not be tolerated.
We would like to remind you that:
  • 48 hours notice is required for repeat prescription/medication requests
  • Private forms, letters, insurances and any non NHS items will take 15 working days to complete
  • Queries will only be dealt with at the end of morning sessions
  • GPs are not to be disturbed during clinical sessions
Please adhere to these time scales.
Anyone being rude to our Reception staff will be issued with a written warning letter and on receipt of a second you will be removed from the practice list.
Dr C A Jacob, Dr G Brown, Dr D L Stevens, Dr M Kumar, Dr W Mobayed