We encourage all patients to attend the surgery when possible, where we have proper equipment and facilities available and can do so much more than on a home visit.
If you are too ill to attend surgery a request for a house call should be made before 11:30 a.m. to allow doctors to plan their visiting. Please telephone 01827 892893 or get someone to call at the surgery. The dispenser will ask you in confidence about your illness to help the doctors decide priorities.
If you feel you need an urgent home visit after 11:30 am, i.e. after the home visits have been allocated to all the doctors, the dispenser will arrange for you to speak to the duty doctor directly . If you wish for a particular doctor to visit, we will endeavour to accommodate this request, however, we cannot guarantee a particular doctor due to the volume of visits and large demographic area that we cover.
Unfortunately, it is not possible for us to offer routine home visits to patients who are not housebound.