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GP appointments booked but not attended Posted on 23 Nov 2017

Please note this report is created at the request of the Patient Participation Group (PPG).

A total of 204 appointments were not attended in the month of October 2017, this equates to 40 hours and 7 minutes!

64 - GP appointments were not attended - 11 hours and 10 minutes

11 - Locum GP appointments (provided for increased GP availability for patients as per patient feedback) - 1 hour and 50 minutes

108 - Practice Nurse appointments were not attended - 24 hours and 29 minutes

46 - Nurse Assistant appointments were not attended - 2 hours

15 - Blood test appointments (provided by George Eliot Hospital) - 38 minutes

We appreciate that in certain circumstances it is not always possible to contact the surgery to cancel an appointment but ask that wherever possible contact is made to cancel appointments no longer required so they can be offered to other patients and reduce waiting times.

© Dordon and Polesworth Group Practice 2017
Dordon Surgery - 162 Long Street, Dordon, Tamworth, Staffordshire, B78 1QA
Polesworth Surgery - High Street, Polesworth , Tamworth, Staffordshire, B78 1DU
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