If you would like to see your records, please contact the surgery for advice. Alternatively read our page about getting access to your medical records.
Comments and Suggestions
Our aim is to provide a good
and efficient service to our patients. Should you wish to share your
ideas of how to improve our service, or have a specific complaint to
make, please address them to the doctor concerned or to our practice
manager, who will be happy to help.
The Data Protection Act 1998 allows you to find out what
information about you is held on computer and in certain manual
records. This is known as “right of subject access.” It applies to your
health records. If you want to see them you should make a written
request to the NHS organisations where you are being, or have been,
treated. You are entitled to receive a copy but should note that a
charge will usually be made. You should also be aware that in certain
circumstances your right to see some details in your health records may
be limited in your own interest or for other reasons.
would like to know more about how we use your information or if, for
any reason, you do not wish to have your information used in any of the
ways described please speak to your doctor.
Some of this
information will be held centrally, but where this is used for
statistical purposes, stringent measures are taken to ensure that
individual patients cannot be identified. Anonymous statistical
information may also be passed to organisations with
interest, including universities, community safety units and research
institutions. Where it is not possible to use anonymised information,
personally identifiable information may be used for essential NHS
purposes. These may include research and auditing services. This
will only be done with your consent, unless the law requires
information to be passed on to improve public health.
Everyone working for the NHS has a legal duty to keep information about you confidential
may be receiving care from other organisations as well as the NHS (like
Social Services). We may need to share some information about you so we
can all work together for your benefit. We will only ever use or pass
on information about you if others involved in your care have a
genuine need for it. We will not disclose your information to third
parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or where the law requires information to be passed on.
Anyone who receives information from us is also under a legal duty to keep it confidential
are required by law to report certain information to the appropriate
authorities. This is only provided after formal permission has been
given by a qualified health professional. Occasions when we must pass
on information include:
- notification of new births
- where we
encounter infectious diseases which may endanger the safety of others,
such as Meningitis or measles (but not HIV/AIDS)
- where a formal court order has been issued
Our guiding principle is that we are holding your records in strict confidence.